![]() ![]() It’s an award-winning call center company in the Philippines. Piton Global is an industry-leading, back-office outsourcing provider. Magellan Solutions has 1000 capable seats in Mandaluyong City, Philippines. ![]() The call center company is offering a comprehensive suite of outbound lead generation, outsourced voice-enabled customer care call center services, back-office, and data processing solutions around the world. Magellan Solutions is a BPO solutions provider and a leading inbound call center in the Philippine. They improve their client’s customer service through excellent conversational techniques. Offering a robust work-at-home program delivering omnichannel experiences for its client’s customers. It is an award-winning global experience company that has 13 centers operating globally. According to its CEO, they empower their staff and agents with an environment of healthy competition, development, and a sense of shared values.Įverise is a call center company that delivers over 500,000 daily experiences in 20 languages all over the world. ![]() The company is one of the call centers in the Philippines that offers the best quality calls in inbound customer service. Now, Global Sky soars to business success through its wide connection of clients in the USA. A success story of its founder, James Rick Stinson, started the outsourcing company from his garage back in the early 2000s. It has been in operation for almost 2 decades. Global Sky is another call center company in the Philippines that focuses on outbound, inbound, and back-office support. Click here to check out the journey of OBPO. Additionally, is also one of the call centers that genuinely care for its employees through its health and wellness programs when covid-19 positive cases were at their highest. The company boasts its own complex with several buildings and a coffee shop that were all built when the economic state of the world was not favorable for every business. With over 300 employees, OBPO is able to maintain its growth even during the pandemic through outstanding management and leadership. Its three overarching principles are maintaining its status as a BPO that provides its clients with cost savings, dedicated and quality 24/7 support, and complete and competent facilities for their projects. OBPO focuses on a core value that is a customer-centered approach. It specializes in outbound telemarketing and inbound customer service for SMEs. OBPO is a business process outsourcing company in the Philippines that serves its clients across the globe from Canada, and the USA to the UK and Australia. A company that can continue on serving while constantly growing its value to its client. The best call center company is the one that’s financially bulletproof. This 2023, choosing the top 10 Call Center Companies for SMEs now lie in a whole different criterion of not just in quality service but more importantly, its ability to survive difficult economic and worldwide struggles. This is due to community quarantines, massive layoffs, and the failure of its institutions to create available talent poo that can be skilled to serve cross industries in the country. It fell 13 spots because its score for workforce population slumped by 95% to 0.04%. In the list of Top 50 Digital Nations, the Philippines ranked 6th in 2020 but it fell down to 18th in 2021. The Philippines is not exempted from its effects. However, the damage to the global economy of the pandemic and the political turmoil between Russia and the West have put its growth to slow down. After Covid vaccines were developed and the world started to further understand the nature of the disease, restrictions were dropped. The pandemic has resulted in a massive economic downfall due to hiring freeze and temporary layoffs. The State of the Call Center Companies in the Philippines After Covid-19Ĭall Center Companies had a hard time with the Covid-19 pandemic and 3 years have passed since the World Health Organization persuaded all the countries to participate in curbing the effects of the virus on human health. ![]()
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